Privacy policy
Privacy Policy
This Privacy Policy describes how Levena ("we", "us") collects, uses and discloses your personal information when you visit, use our services, or make a purchase from levena.shop.
Contact
If you have any questions about this policy or how we handle your information, contact us at support@levena.shop, by phone on (302) 574-6255, or by post at 1533 Rose Arbor Ln, Simi Valley, CA 93065, United States.
What we collect
Information you give us. Name, billing and shipping address, email address, phone number, payment details, and anything else you send us in a message.
Information collected automatically. Device and browser details, IP address, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies.
Information from third parties. Our payment processors, shipping partners, and analytics and advertising providers may share information with us in order to complete your order or measure our marketing.
How we use it
- To process and deliver your order, and to contact you about it
- To answer support requests
- To detect and prevent fraud
- To improve our store and our marketing, where you have not opted out
Who we share it with
We share personal information with service providers who work on our behalf, including our ecommerce platform, payment processors, shipping carriers, and analytics and advertising providers. We do not sell your personal information for money. Sharing information with advertising partners may be considered a "sale" or "sharing" under some US state privacy laws; see the "Your Privacy Choices" page on our site to opt out.
We may also disclose information where required by law, or in connection with a merger, acquisition or sale of assets.
Cookies
We use cookies to keep your cart, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
Your rights
Depending on where you live you may have the right to access, correct, delete or receive a copy of the personal information we hold about you, and to opt out of targeted advertising. To make a request, email us at support@levena.shop. We may need to verify your identity before we act on a request.
Retention
We keep personal information for as long as needed to provide our services and to meet legal, tax and accounting requirements.
Children
Our store is not intended for children, and we do not knowingly collect personal information from anyone under 16.
Changes
We may update this policy from time to time. The version published on this page is the current one.
